Reference

How holiwin88 Handles Your Personal Information

This page covers exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our lobby — and what we do with it. Availability of our services depends on local law and eligible regions in Indonesia.

Account data kept privateE-wallet details encryptedNo data sold to third partiesYour right to request deletionContact us to update records

Explore the Lobby Read FAQ

What We Collect and Why We Need It

holiwin88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you link — whether that is DANA, OVO or GoPay. Your e-wallet reference numbers and transaction IDs are logged each time a deposit or withdrawal is processed so we

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can verify the transfer on both ends. We also collect device identifiers and session data when you access the lobby from your phone or browser, which helps us maintain account continuity if you switch between mobile and desktop. Players in Bandung and elsewhere in Indonesia should
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know this data stays within our platform's secured environment and is not passed to marketing networks or resold. We collect only what is needed to run your account, process payments and respond to support requests. Some anonymised usage data — page paths, session lengths, button taps
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— may be retained to improve how the lobby performs on mobile. You can ask us at any time what specific data we hold on your account; see the contact details in the Support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what we hold, correct something, or ask us to remove your data, we have three ways to get in touch. We aim to respond to all data-related requests within a reasonable timeframe. Where your request relates to a linked e-wallet — DANA, OVO or GoPay — we may need to verify ownership before making changes.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across every page and every payment step — including the moment you confirm a GoPay or OVO transaction. Cookies on holiwin88 are used for session management and to remember your login state across devices, not for cross-site tracking. Your account password is stored as a hashed value; we never see it in plain text. Data retention follows a set schedule: active account data is kept while your account is open; if you close your account, we retain only what is required by applicable law and then delete the rest.

SSL Encryption

Every page, login step and payment confirmation — including DANA and OVO transfers — runs over SSL so your data is protected in transit.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred lobby view. No cross-site advertising cookies are placed.

Password Storage

Your password is hashed before storage. Our support team cannot read it; if you lose access, the reset flow sends a verification code to your registered phone.

Retention Schedule

Active account data stays on file while your account is open. After a verified account closure, we retain only what applicable local law requires, then delete.

Common Questions About Your Privacy Rights

These are the questions we hear most often from Indonesia players about how their data is used, stored and managed on this platform. If something is not covered here, reach out through the contact paths listed above.

We collect your name, phone number, email and the e-wallet you register — DANA, OVO or GoPay. Transaction reference numbers are also logged each time you deposit or withdraw.

Yes. Submit a deletion request via live chat or email. We will verify your identity, process the request and confirm once your data has been removed from active systems.

We do not sell your data. We may share limited information with payment processors like DANA or OVO solely to complete your transaction, and with our platform security providers.

We keep only what applicable local law requires after an account is closed. Once that period passes, the remaining data is deleted from our systems.

We use session and functional cookies to keep the lobby working properly on your phone or browser. You can disable non-essential cookies in your browser settings; session cookies are required for login.

Go to account settings to change your email or display name directly. For e-wallet changes — switching from OVO to GoPay, for example — contact our support team to verify ownership first.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How holiwin88 Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

SSL Encryption

Cookie Use

Password Storage

Retention Schedule

Common Questions About Your Privacy Rights

01 What personal data does holiwin88 collect when I open an account?

02 Can I ask holiwin88 to delete my account data?

03 Does holiwin88 share my data with third parties?

04 How long does holiwin88 keep my data after I close my account?

05 What cookies does holiwin88 use and can I turn them off?

06 How do I update my contact details or linked e-wallet on my account?

Privacy Policy

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