Reference

Terms That Cover Your holiwin88 Account

These terms set out how your account works on holiwin88 — what you can do, what we ask from you, and how wallet payments through DANA, OVO, or GoPay are handled.

Account use rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension processIndonesia-region eligibility
holiwin88 Terms That Cover Your holiwin88 Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

These terms are not just a legal formality — they describe how we actually operate your account. From the moment you register, your data is held under account-level access controls. We do not share your wallet details — DANA, OVO, or GoPay account numbers — with third parties outside of the transaction process itself. Here is what that looks like in practice.

Data Retention

We keep your account data for as long as your account is active or as required by applicable rules. You can request a data summary through the account settings page at any time.

Account Security

Login sessions are protected by OTP verification sent to your registered number. If you switch devices, re-verification is required before the session continues — this applies on mobile and desktop both.

Cookie and Session Use

We use session cookies to keep your lobby state intact when you move between game rooms. No tracking cookies are sold to third-party advertisers — cookie use is scoped to account function only.

Requesting Changes

To update your registered wallet — for example, switching from OVO to GoPay as your primary withdrawal method — submit a request via live chat with both wallet details on hand for verification.

REACH US DIRECTLY

How to Contact Us About These Terms

If any part of these terms is unclear or you need to flag an account issue — a blocked DANA withdrawal, a disputed GoPay transaction, or a question about your account status — our support team handles these directly. Reach us through the channels below and keep your account ID ready to speed things up.

Live Chat Open the chat icon inside your account dashboard. Describe your issue and share your account ID. A support agent will pick it up and walk you through the next step.
Email Support Send a detailed message to our support email from the address linked to your account. Include your wallet type — DANA, OVO, or GoPay — and the transaction reference number.
Account Help Centre The Help Centre inside your account covers common terms queries: withdrawal conditions, wallet name matching, and what triggers a transaction review. Check there first.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations — wallet deposits, withdrawals, account access, and what happens when something needs reviewing.

Yes. The terms cover all wallet activity on your account. Both GoPay and OVO transactions must be made from wallets registered in your own name — mixing wallet ownership is not permitted.

We will notify you inside the account dashboard before any suspension. Minor issues — like a wallet name mismatch — are usually resolved by verification. Serious breaches may result in account closure and a withdrawal review.

Yes. The current version of these terms is always available via the footer link on every page and inside your account settings. We recommend checking after any update notice appears in your dashboard.

We post a notice inside your account dashboard before any change takes effect. You will see it the next time you log in. Continuing to use your account after that notice means you accept the updated terms.

Raise a dispute through live chat or email support, including your account ID and the relevant transaction reference. We review disputes based on the version of terms active at the time of the transaction.

Access to holiwin88 depends on local law and is available only in regions where it is permitted. These terms apply to accounts in eligible regions — they do not extend to areas where access is not allowed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.